Oportun. Inc

Job Listings

Current Oportun Employees Please log into our internal application site here.

First Time Applicants Please click on the job title for more information, and apply from that page if you are interested.



Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 1

- The member of the End User Services team is responsible for handling requests to resolve incidents related to the technical equipment used within the contact centers. - Carry out implementation projects corresponding to new software and hardware technologies. - Prioritize the level of importance and urgency for the attention of incidents. - Establish and maintain strong working relationships with other teams and the business. - Excellent communication to lines of business regarding status and updates to action items as Requests / Incidents / Projects. - Proactive review of Incident trends to identify opportunities for improvements.
Req No.
2021-11592
Department
Information Technology
Remote / WFH
Yes
Job Locations
MX-GUA-Leon
Type
Regular Full-Time
- Support for computer hardware and any authorized desktop software - When the restoration of service is beyond the scope of the Service Desk Agent he/she will escalate the issue/problem to proper tier 2 and 3 support team members with proper/required documentation. - Develop trends by monitoring and analyzing incoming calls, problems and support requests - Attend incoming requests and issues via all approved communication channels to ensure courteous, timely and effective resolution. - Logging of each request or incident into ServiceNow - Correct categorization and prioritization of tickets according to Priority Matrix - Identify and learn appropriate software and hardware, used and supported by the organization - Perform post-resolution follow ups to ensure fulfillment. - Reinforce SLAs to manage end-user expectations
Req No.
2021-11591
Department
Information Technology
Remote / WFH
Yes
Job Locations
MX-GUA-Leon
Type
Regular Full-Time
what we’re looking for in an ideal candidate: It should be noted that this role’s primary focus is on the Atlassian stack (Jira, Confluence, & Bitbucket); however, the ideal candidate should be open and flexible enough to pick up new / existing technologies outside of the Atlassian scope (if needed).   This Atlassian Team Lead should have hands-on experience in multiple roles within the Atlassian stack, is someone who still enjoys keeping their hands on the technology, is passionate about the stack and is a positive team lead / thinker / doer.   Stack Management – 20% - Works with Technology Operations leadership to manage a fully performant and operational Atlassian stack - Partners with Oportun's Business & IT teams to analyze, recommend, and propose value driven solutions - Creates, manages, and prioritizes, requirements / functional specifications, and other supporting documentation for new product / applications implementations, enhancements, and / or BAU work items (often writing these when needed & resources are unavailable) - Ensures work delivered by the Atlassian team: - is value-driven, has a purpose, will make a difference, reduces cost, eliminates technical debt, etc. - promotes simplification, accuracy, efficiencies, and increased productivity for users - follows best practices, recommendations, and industry standards - Provides end to end support during all implementations, upgrades, and decommissions - Partners with teams to provide training, guidance, direction, support, and technical assistance - Supports regulatory, compliance, legal, and security efforts to ensure a fully controlled, governed, and secure Atlassian stack - Ability to prioritize work across multiple projects and handles multiple deliverables simultaneously - Collaborates with cross-functional teams to complete deliverables on-time, within budget, and scope - Ability to track work items effectively & efficiently, and comfortable driving ownership across the team - Participates in developing strategy documents (business cases, ROI analysis, etc.) - Performs systems analysis, architectural reviews, development tasks, technical assistance, solution reviews, peer reviews, etc. - Can wear multiple hats, operate in another role, and / or perform the duties of: Systems Administrator, Software Engineer (Developer), Technical Support (as needed, when resources are unavailable) Team Leadership – 15% - Supervises & mentors a diverse team in delivering, maintaining, and supporting the Atlassian stack - Conducts daily, weekly, ad-hoc team / project meetings (as needed) - Reviews and executes project initiatives, conducts code reviews and promotes best practices - Oversees work performed by other teams’ technical resources to ensure compliance of application & architecture guidelines, governance, standards, best practices, etc. - Communicates effectively with senior leadership in all forms of communication channels - provides timely status reports, team focused updates, project specific reporting, etc. - stack metrics, application metrics, usability trends, etc. - Participates in annual / mid-year performance reviews, recommends candidates for promotion, and manages performance improvement plans (as necessary) - Performs daily, weekly, quarterly, and annual administrative tasks around team management - Participates in recruiting efforts to fill individual positions and selects candidates for hire - Fosters career development and works with team members on professional growth Development – 60% - Jira - Assist users with Jira configuration and customization requests while adhering to established best practices. - Design, develop and manage Jira configuration tasks (Schemes - screen /permission/security/notification, issue types, custom fields, field security, projects, workflows, filters, reports, dashboards, user management, integrations, add-ons, etc.). - Develop, maintain, and troubleshoot complex Jira JQL (Jira Query Language), custom dashboards, filters, and solve other escalated issues. - Develop, test, and implement integrations between other organizational applications (e.g. ServiceNow, Microsoft Teams, etc.) and other internal systems (Jenkins, CI/CD, New Relic, Sumo Logic, etc.). - Confluence - Assist users with Confluence configuration and customization requests while adhering to established best practices - Design, develop and manage Confluence configuration tasks (spaces, pages, permissions, restrictions, user management, integration, add-ons, security, etc.). - Develop, maintain, and troubleshoot user macros, blueprints, and templates. - Content management skills using standard methodologies, page architecture, structures, etc. Support – 5% - Provides level 2 & 3 support; resolves incidents / requests in a timely manner - serves as point of escalation and determines appropriate resources / actions for resolution - Ability to perform technical analysis and troubleshoot - Partners with teams to provide training, guidance, direction, support, best practices, and technical assistance as needed - Creates documentation to describe system processes, operating procedures, user guides, best practices, and training material as appropriate Other - Demonstrates comfort with ambiguity and organizational change; open and flexible to increasing responsibilities (including those outside of the Atlassian scope) - Assumes project management tasks as assigned by Manager - Has the desire to learn and embrace new and emerging technologies that align with and / or complement the Workforce Collaboration portfolio (including those outside of Atlassian scope) - “Can do” attitude that’s confident enough to stretch the boundaries of ‘comfort’ to follow direction, apply new strategies, methodologies, standards, technologies, and / or processes - Establishes professional relationships with business / IT users to enhance their experiences, building trust, and a good working environment - Provides timely (in-person/remote) support responses to customers, colleagues, peers, and leadership on a regular basis for specific and general questions/issues - Operates with a calm and level-headed demeanor during stressful situations and demonstrates a sense of accountability when appropriate - Ability and drive collaboration with team members to research, design, develop, and implement capabilities, features, and enhancements - Ability to influence, guide, and reinforce the adoption of standards and processes - Follow organizational and Agile standards/methodologies (Scrum/Kanban - sprint planning, retrospective, backlog, daily scrum, etc.) - Adhere to Change Management, Security, Compliance, Legal and Other policies, procedures, and protocols - Understand the importance of ensuring PII and other data is treated seriously and secured at the highest levels
Req No.
2021-11590
Department
Information Technology
Remote / WFH
Yes
Job Locations
MX-GUA-Leon
Type
Regular Full-Time
It should be noted that this role’s primary focus is on the MSO 365 Administration activities; however, the ideal candidate should be open and flexible enough to pick up new / existing technologies outside of the MSO 365 scope (if needed).   This MSO 365 Administrator should have relevant past & current hands-on experience, is someone who still enjoys keeping their hands on the technology, is passionate about the platform and is a positive team member / thinker / doer. This role will be 50% Administrator, 50% Support.   Administrator – 50% - Assist with the planning, design, and global implementation of new technologies - Responsible for the operations and maintenance of systems that fall under the Workforce Collaboration Team - Recognizes and identifies areas where existing policies can be improved upon or require change, and where new ones need to be developed - Stays up to speed on existing and emerging technologies, and is continuously seeking out areas of improvement - Partners with global IT team to assist with system design and implementation, troubleshooting, and project management - Responsible for management & enhancement of global Azure Cloud / O365 environment - Must partner closely with Enterprise Security Team to ensure systems are protected, and vulnerabilities are remediated - Skilled in rapidly understanding current / future needs and supporting processes to drive the right architecture principles, best practices, and standards. - Create architecture documents, including architecture patterns, decisions, and rationale for those decisions. - Evaluate, identify, mitigate / eliminate risk, provide guidance, and propose immediate solutions. - Applies technical knowledge and expertise to conduct high-level analysis of complex designs, information, processes, and systems to recommend, design, develop, implement, and support architectural solutions for business and IT needs. Support – 50%   - Provides level 2 & 3 support; resolves incidents / requests in a timely manner; serves as point of escalation and determines appropriate resources / actions for resolution. - Partners with teams to provide training, guidance, direction, support, best practices, and technical assistance as needed. - Creates documentation to describe system processes, operating procedures, user guides, best practices, and training material as appropriate. - Other - Participates in daily, weekly, and ad-hoc team / project meetings (as needed). - Communicates effectively with senior leadership in all forms of communication channels. - provides timely status reports, team focused updates, project specific reporting, etc. - platform metrics, application metrics, usability trends, etc. - Demonstrates comfort with ambiguity and organizational change; open and flexible to increasing responsibilities (including those outside of the MSO 365 scope). - Assumes project management tasks as assigned by Manager. - Has the desire to learn and embrace new and emerging technologies that align with and / or complement the Workforce Collaboration portfolio (including those outside of MSO 365 scope). - “Can do” attitude that’s confident enough to stretch the boundaries of ‘comfort’ to follow direction, apply new strategies, methodologies, standards, technologies, and / or processes. - Establishes professional relationships with business / IT users to enhance their experiences, building trust, and a good working environment. - Provides timely (in-person/remote) support responses to customers, colleagues, peers, and leadership on a regular basis for specific and general questions/issues. - Operates with a calm and level-headed demeanor during stressful situations and demonstrates a sense of accountability when appropriate. - Ability and drive collaboration with team members to research, design, develop, and implement capabilities, features, and enhancements. - Ability to influence, guide, and reinforce the adoption of technology, standards, and processes. - Follow Agile methodologies (Scrum/Kanban - sprint planning, retrospective, backlog, daily scrum, etc.) - Adhere to Change Management, Security, Compliance, Legal and Other policies, procedures, and protocols - Understand the importance of ensuring PII and other data is treated seriously and secured at the highest levels
Req No.
2021-11483
Department
Information Technology
Remote / WFH
Yes
Job Locations
MX-GUA-Leon
Type
Regular Full-Time
- Strong experience with various database platforms - Strong experience utilizing various AWS DB Services (RDS, Redshift, Aurora) - Strong experience with managing resources utilizing an Agile framework - Flexibility and organizational capacity to work on multiple projects in parallel - Someone with a well-rounded technical background that understands complex architectures
Req No.
2021-11480
Department
Information Technology
Remote / WFH
Yes
Job Locations
MX-GUA-Leon
Type
Regular Full-Time
- You're confident building out large-scale services on AWS, keeping your Terraform/CloudFormation/Ansible as clean as your Java/Python/Go. - You think about distributed systems holisticly, from instance size to transport protocol to concurrency paradigms. - You've read the Google SRE books (https://sre.google/books/), and look forward to applying the principles of SRE in varying circumstances. - You've helped design a CI/CD flow in the past. - You know all about metrics, logs, and traces, and when to use which to get the best bang for your buck. - You're a heavy hitter who can work independently, but also enjoy coaching others on building reliable software. - You believe in building a strong team culture of mutual respect, personal accountability, and collaboration.
Req No.
2021-11468
Department
Information Technology
Remote / WFH
Yes
Job Locations
IN-TN-Chennai
Type
Regular Full-Time
- You're confident building out large-scale services on AWS, keeping your Terraform/CloudFormation/Ansible as clean as your Java/Python/Go. - You think about distributed systems holisticly, from instance size to transport protocol to concurrency paradigms. - You've read the Google SRE books (https://sre.google/books/), and look forward to applying the principles of SRE in varying circumstances. - You've helped design a CI/CD flow in the past. - You know all about metrics, logs, and traces, and when to use which to get the best bang for your buck. - You're a heavy hitter who can work independently, but also enjoy coaching others on building reliable software. - You believe in building a strong team culture of mutual respect, personal accountability, and collaboration.
Req No.
2021-11467
Department
Information Technology
Remote / WFH
Yes
Job Locations
MX-GUA-Leon
Type
Regular Full-Time
- Develops strategic roadmaps and drives infrastructure vision of Cloud first into actionable steps - Leads strategic engineering standards, design processes and procedures on projects with agility, scale, and automation in mind. - Define, architect (design), and implement enterprise telephony and teleconferencing solution in the cloud - Collaborates with larger organization to develop and evaluate new technologies and their viability based on the infrastructure roadmap - Work closely with peers, business leadership, and global team to ensure highest levels of operational excellence and provide continuous improvement. - Understands life cycle of technical project and provides leadership in executing them to completion. - Mentor team members and provides high levels of customer service experience.
Req No.
2021-11293
Department
Information Technology
Remote / WFH
Yes
Job Locations
US-CA-San Carlos
Type
Regular Full-Time
It should be noted that this role’s primary focus is on the MSO 365 Power Platform; however, the ideal candidate should be open and flexible enough to pick up new / existing technologies outside of the MSO 365 scope (if needed).   This MSO 365 Power Platform/PowerBI Architect & Software Engineer should have relevant past & current hands-on experience, is someone who still enjoys keeping their hands on the technology, is passionate about the platform and is a positive team member / thinker / doer. This role will be 40% Architect, 40% Software Engineer, & 20% Support.   Power Platform/PowerBI Architect – 40% - Works with Technology Operations leadership to architect a fully performant and operational MSO 365 Power Platform - Define, socialize, plan, and implement the strategy, architecture, methodology and standards for delivering and maintaining a performant, secure and governed platform environment. - Skilled in rapidly understanding current / future needs and supporting processes to drive the right architecture principles, best practices, and standards. - Create architecture documents, including architecture patterns, decisions, and rationale for those decisions. - Provides architectural support during all implementations, upgrades, and decommissions. - Supports regulatory, compliance, legal, and security efforts to ensure a fully controlled, governed, and secure platform. - Evaluate, identify, mitigate / eliminate risk, provide guidance, and propose immediate solutions. - Ensure the proper implementation and monitoring of security, governance, compliance & legal policies. - Proactively identify opportunities for integrating modern architecture patterns and emerging technical solutions across the platform. - Lead deep technical architectural discussions with management, peers, colleagues, and other IT staff to evaluate platform growth, improved performance, increased capacity, and ongoing stability. - Applies technical knowledge and expertise to conduct high-level analysis of complex designs, information, processes, and systems to recommend, design, develop, implement, and support architectural solutions for business and IT needs. - Highly proficient with extensive knowledge in Power Apps, Power BI, Power Automate, Power Virtual Agents, Dynamics, Power Platform data sources, Azure Integration Services, etc. - Skilled in Power Platform code syntax and language requirements, PowerFX, API, rest service integrations, creation of custom connectors. - Strong understanding of the Power Platform solution deployment model - Comfortable and effective communicator on all aspects of architecture, design & development with stakeholders, senior management, enterprise architects, engineers, operational staff, technologists, business users, etc. - Understands advanced development and administration concepts. - Comfortable in researching and proposing new technologies that align with business objectives, roadmaps and strategic solutions. - Collaborates with business and IT users to analyze, design, and solutions suited to specific needs. - Provides architectural support during all implementations, upgrades, and decommissions. Power Platform/PowerBI Software Engineer – 40% - Partners with Oportun's Business & IT teams to analyze, recommend, and propose solutions (Power Apps, PowerBI, Power Automate, Power Virtual Agents, and other tools as offered in Oportun’s MSO 365 portfolio). - Assist in analysis, design, development, testing and implementation of enterprise apps on Power Platform. - Knowledge of Cloud and Desktop Flow to automate business processes with Microsoft Power Automate. - Ability to create custom connectors for Microsoft Power Platform, PowerApps formulas, Dataverse and development methods. - Experience with API or rest services integrations and understanding of how to implement solutions with multiple data sources. - Developing Azure logic apps, developing Azure functions & providing PowerBI development and support. - Develop PowerShell scripts to provide reliable and scalable automation. - Enhancing solutions functionality using JavaScript, jQuery, and Python languages. - Utilize out of the box capabilities to manage, maintain, and support new requirements / enhancements. - Integrate Power BI Reports and dashboards into Power Apps - Collaborate with business and IT users to deliver basic and complex Power Platform solutions in a positive way. - Maintain a backlog of work items / requests from various sources; groom, prioritize, and communicate status. - Gathers, creates, manages, and prioritizes requirements / functional specifications, and other supporting documentation for new solutions, enhancements, and / or BAU work items (often writing these when needed & resources are unavailable). - Ability to consume ambiguous, broad, and vague business objectives with the aim to conduct deep analysis / research to propose well documented / thought-out solutions. - Determine scope, effort, and cost estimation relevant to new requirements / enhancements. - Collaborate with cross-functional teams to complete deliverables on-time, within budget, and scope. - Ability to prioritize work across multiple projects and handles multiple deliverables simultaneously. Power Platform/PowerBI Support – 20% - Provides level 2 & 3 support; resolves incidents / requests in a timely manner; serves as point of escalation and determines appropriate resources / actions for resolution. - Partners with teams to provide training, guidance, direction, support, best practices, and technical assistance as needed. - Creates documentation to describe system processes, operating procedures, user guides, best practices, and training material as appropriate.   Other - Participates in daily, weekly, and ad-hoc team / project meetings (as needed). - Communicates effectively with senior leadership in all forms of communication channels. - provides timely status reports, team focused updates, project specific reporting, etc. - platform metrics, application metrics, usability trends, etc. - Demonstrates comfort with ambiguity and organizational change; open and flexible to increasing responsibilities (including those outside of the MSO 365 scope). - Assumes project management tasks as assigned by Manager. - Has the desire to learn and embrace new and emerging technologies that align with and / or complement the Workforce Collaboration portfolio (including those outside of MSO 365 scope). - “Can do” attitude that’s confident enough to stretch the boundaries of ‘comfort’ to follow direction, apply new strategies, methodologies, standards, technologies, and / or processes. - Establishes professional relationships with business / IT users to enhance their experiences, building trust, and a good working environment. - Provides timely (in-person/remote) support responses to customers, colleagues, peers, and leadership on a regular basis for specific and general questions/issues. - Operates with a calm and level-headed demeanor during stressful situations and demonstrates a sense of accountability when appropriate. - Ability and drive collaboration with team members to research, design, develop, and implement capabilities, features, and enhancements. - Ability to influence, guide, and reinforce the adoption of technology, standards, and processes. - Follow Agile methodologies (Scrum/Kanban - sprint planning, retrospective, backlog, daily scrum, etc.) - Adhere to Change Management, Security, Compliance, Legal and Other policies, procedures, and protocols - Understand the importance of ensuring PII and other data is treated seriously and secured at the highest levels
Req No.
2021-11290
Department
Information Technology
Remote / WFH
Yes
Job Locations
MX-GUA-Leon
Type
Regular Full-Time
- Oversee and ensure all monitoring tools are installed and configured with correct thresholds and dashboards. - Enhance the current level of monitoring and operational procedures as well defined, runbooks are developed for self-healing. - Enhance monitoring capabilities, focusing on exception-based predictive analytics and early warning triggers to prevent downtime and reduce business impact. - Promote a shift left culture aimed at identifying opportunities to implement self-service solutions that give the supporting Help desk and monitoring teams more control and reduce dependencies on technology resources. - Establish key performance metrics and report in support of high availability reporting - Be go-to resource for supporting functions in deploying and maintaining events in support of Oportun Event Management Policy and monitoring standards. - Ensure continual imporvements in supporting better meantime to detect, meantime to resolve, and qualitative improvements round production support and infrastructure monitoring. - Establish service level objectives associated with critical business service monitoring, maintenance, and adoption.
Req No.
2021-11287
Department
Information Technology
Remote / WFH
Yes
Job Locations
MX-GUA-Leon
Type
Regular Full-Time
- Review all Request for Change (RFC) submissions by the change owner. - Assess the risk and impact of changes made to the production environment as part of change standardization. - Perform change auditing functions in support of governance and compliance requirements such as Sarbanes-Oxley Act (SOX) compliance, SOC1, SOC2, etc. - Facilitate Change Advisory Board (CAB) meetings and Emergency Change Advisory Board (ECAB). - Ensure all necessary communication; documentation and testing are done prior to approval. - Request for a review from technical peer who will ensure that all technical steps are appropriate and correct. - Approve or Deny the Request for Change based on Oportun Change Policy. - Processing, reviewing, categorizing, documenting, and working with stakeholders to ensure clarity of change requests to configuration items being affected. - Coordinating with Testing and Release Management staff to manage change requests through all phases of their lifecycle. - Managing change requests through all phases of their lifecycle. - Administering the change request queue to ensure processing thresholds are achieved. - Measuring change effectiveness and generating performance metrics regarding global change environment and activity. - Providing administrative support to the Change Approval Board (CAB) including agendas, meeting minutes and decision documentation and is a backup to facilitate CAB if the change manager is not available
Req No.
2021-11285
Department
Information Technology
Remote / WFH
Yes
Job Locations
MX-GUA-Leon
Type
Regular Full-Time
- Provide level 2 technical support for critical business systems to our associates. - Work closely with the IT Service Desk to provide second line technical support and ensure assigned tickets are responded to, diagnosed, and resolved swiftly and effectively in line with service level objectives. - Troubleshoot, install, or resolve software issues using departmental procedures and standards. - Configure and deploy new systems. - Understand networks and troubleshoot issues. - Ability to assist with technical support troubleshooting and resolution of Windows and desktop support applications either over the phone or onsite. - Uses remote control tools to help troubleshoot and resolve issues for remote locations. - Ability to communicate and explain issues and resolutions with technical and non-technical resources. - Monitor the queue to address tickets and prioritize accordingly to meet SLA and XLA. - Work with vendors to resolve issues in a timely manner. - Internal Asset Management.
Req No.
2021-11282
Department
Information Technology
Remote / WFH
Yes
Job Locations
IN-TN-Chennai
Type
Regular Full-Time
- The aptitude to provide superior customer service especially during times of ambiguity and stress. - Lead an IT Support specialist team to constantly improve and deliver high-quality service to our customers. - The desire to improve and sustain high employee satisfaction with the services provided by our team.  - Provide direction and guidance to the End User Support Team, ensuring professionalism and responsiveness, and that the right skillsets are in place. - Work closely with the IT Service Desk to provide second line technical support and ensure assigned tickets are responded to, diagnosed, and resolved swiftly and effectively in line with service level objectives. - Identify areas of focus and techniques to improve service quality and reduce the overall number of requests.  Identify opportunities to enable end-users to become more self-sufficient - The ability to assist new employees in navigating their technology onboarding experience.  Resulting in Day 1 being spectacular.  - Develop strong partnerships across the organization in order to provide concierge-like service for even non-technology questions.    - Monitor and prioritize the ticket queue. - Monitor and ensure the correct policy compliance for company devices (Desktop, Laptop, mobiles, etc). - Ensure operational policies/procedures are created, modified, documented and followed to insure the efficient operation of the organization. - Manage vendors to resolve issues. 
Req No.
2021-11280
Department
Information Technology
Remote / WFH
Yes
Job Locations
IN-TN-Chennai
Type
Regular Full-Time
- Work with other engineers to test tools and develop applications used by the team on daily basis - Triage, troubleshoot, escalate and provide resolution to production tickets for Incidents and Requests. - Take ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution or escalation. - Generate and standardize documentation for past and future projects.
Req No.
2021-11277
Department
Information Technology
Remote / WFH
Yes
Job Locations
MX-GUA-Leon
Type
Regular Full-Time
- Manage and scale the high-performing team comprised of managers and individual contributors at various levels. - Performance management of team members (positive / negative) against expectations of the role (level appropriate). - Recruit top talent, build, and maintain a high performing team - Strategic planning for all product development efforts to include the subsequent testing, release, and production environment needs - Overseeing all activities of the software development team, and influence on delivery groups (QA application release and support) - Leading and enhancing our methodology for the design, development, test and release of our products and features - Ensuring the knowledge sharing of software development best practices in design, code, quality and process across departments; and developing and monitoring technical standards to ensure adherence - Diagnose and resolve systemic obstacles that prevent your team from delivering high-quality software. - Champion an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor. - Charting the path between where someone is, where we want the team to go and ensuring there is a development plan in place to arm them with the required skill sets.
Req No.
2021-11274
Department
Information Technology
Remote / WFH
Yes
Job Locations
MX-GUA-Leon
Type
Regular Full-Time
- Strong experience with various database platforms - Strong experience utilizing various AWS DB Services (RDS, Redshift, Aurora) - Strong experience with managing resources utilizing an Agile framework - Someone with experience deriving and reporting on metrics to gauge team/org effectiveness - Somoene with experience mentoring Junior resources - Someone who exhibits strong leadership skills and has experience effectively managing priorities and customer relationships - Someone who believes in building a strong team culture of mutual respect, personal accountability and collaboration - Flexibility and organizational capacity to work on multiple projects in parallel - Someone with a well-rounded technical background that understands complex architectures
Req No.
2021-11269
Department
Information Technology
Remote / WFH
Yes
Job Locations
MX-GUA-Leon
Type
Regular Full-Time
- Strong experience with various database platforms - Strong experience utilizing various AWS DB Services (RDS, Redshift, Aurora) - Strong experience with managing resources utilizing an Agile framework - Flexibility and organizational capacity to work on multiple projects in parallel - Someone with a well-rounded technical background that understands complex architectures  
Req No.
2021-11263
Department
Information Technology
Remote / WFH
Yes
Job Locations
IN-TN-Chennai
Type
Regular Full-Time
- You're a software engineer with strong opinions about clean code. - You're confident building out large-scale services on AWS, keeping your Terraform/CloudFormation/Ansible as clean as your Java/Python/Go. - You think about distributed systems holisticly, from instance size to transport protocol to concurrency paradigms. - You've read the Google SRE books (https://sre.google/books/), and look forward to applying the principles of SRE in varying circumstances. - You've helped design a CI/CD flow in the past. - You’re an excellent listener, ready to dialog with your customer to distill their true needs. - You love finding simple solutions to complex problems, but also know when complexity is warranted and how to isolate it. - You enjoy the challenge of educating others and persuading them to adopt better tools and processes. - You’re able to own complicated and ambiguous projects, leading cross-team efforts from inception to successful completion. - You know all about metrics, logs, and traces, and when to use which to get the best bang for your buck. - You're a heavy hitter who can work independently, but also enjoy coaching others on building reliable software. - You believe in building a strong team culture of mutual respect, personal accountability, and collaboration.
Req No.
2021-11260
Department
Information Technology
Remote / WFH
Yes
Job Locations
US-CA-San Carlos
Type
Regular Full-Time
- Supporting the growth of the data analytics platform, including, but not limited to AWS and Databricks for Map Reduce, Object storage, data warehouses and marts, utilizing automation build tools and practicing Infrastructure as Code. - Building automation to further simplify the development and promotion process - Continuously tuning the organization’s existing data analytics practices, helping to define, standardize and measure data analytics activities, demonstrating concrete improvements to data analytics platforms within the organization - Ensuring proper monitoring is crafted to provide support teams capability to respond to issues; develops monitoring and visibility capabilities; reports on incidents, vulnerabilities, and trends - Integrating into cloud team across all cloud specialties and standards, not being limited to only data analytics.
Req No.
2021-10102
Department
Information Technology
Remote / WFH
Yes
Job Locations
US
Type
Regular Full-Time